Privacy Policy

Data Controller

Red C is the controller and responsible for your personal data. Queries or concerns relating to personal data related to the eCPD app should be directed to admin@ehealthpd.com

Types of Personal Information we hold

Personal information, means any information about an individual from which that person can be identified. This does not include data where the identity has been removed (anonymous data).

Personal information we collect includes:

identity data such as your name, username or similar identifier, payroll number for linking to a learning system in your organisation
contact data including your email address
data including details about payments to and from you for products such as premium modules
profile data such as the services you have used, and enjoyed, your interests, preferences, feedback and survey responses
Data that it might be possible for us to find, but which we don’t look at on a regular basis or share, include data such as internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our apps and website, together with information about how you use our website and other digital channels
Marketing data including your preferences in receiving marketing from us and your communication preferences.
professional information, such as organisations you are associated with, your role and your professional interests

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

Sources of Personal Data

We collect information about you in the following ways:

Directly when your register with us, correspond with us by post, phone, email or otherwise, create an account on our website, subscribe to our newsletters, enter a competition, or complete a survey or give us some feedback
When we are acquire your details via a third party such as when your organisation asks us to give you access to our apps by automatic registration.
When you use our website, we don’t collect your personal information using “cookies” and other tracking methods.
Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, you might give us permission to access information from these services, for example when you publicly tag us in an event photo
We also generate person information about you when we record your engagement with us

Services we provide

We cant do what you want us to do without some of the data...this includes having your email address and records of any payments you have made for our products. We also use the data to keep you updated with the services and products we provide, or sometimes so you can help us develop or test new products.

Legal requirements

Laws and regulations sometimes mean that we have to collect data

Legitimate interests

We run a service as part of a business, and we are allowed to collect some data to allow us to do this. You can object to this, so let us know.

Consent

We don’t collect data on health, race, religious beliefs, political views, trade union membership, sex life or sexuality and genetic/biometric information that needs specific consent, since we do our best to only collect what we need.

We will only use your data where the law allows us to, and this is a brief summary of why...

Sharing your personal data

We use a number of third party providers, such as app developers, to help us run our businesses. Such suppliers may have access to your personal information or we may share or send it to them. This includes IT and system administration services, professional advisers including lawyers, bankers, auditors and insurers, regulators and other authorities.

We require all third parties to respect the security of your data and to treat it legally. We do not let third-party providers use your personal data for their own purposes and only let them process your data for specified purposes in accordance with our instructions. Some of our third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA and we ensure a similar degree of protection is afforded to it.

How long do we keep personal information

We don’t hold personal information for longer than is necessary. The time takes into account any statutory or regulatory obligations, our ability to defend legal claims, our legitimate business interests, best practice and our current technical capabilities.

Security

We are strongly committed to information security and take reasonable and appropriate steps to protect your personal data from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard and secure the information you provide to us including the use of encryption and antiviral measures.

Individual Rights

You have a right of access to personal information we hold about you
You have the right to ask us to correct any information we hold about you that you think is wrong or incomplete
You have the right to object to processing of your personal information where we are relying on a legitimate interest to do this, and you think that your rights outweigh ours and you want us to stop, or to delete your information. There may, however, be legal or other legitimate reasons why we need to keep or use your data. If this is the case, we will consider your request and explain why we cannot comply with it. You can ask us to restrict use of your information while we are considering your request.
You have the right to object to us contact you for direct marketing. If you don’t want to receive communications from us, please contact us. We will keep a record of you and your request not to hear from us. If we delete all your information from our direct marketing databases, we have no record of your request not to communicate with you and you could start receiving communications from us at some point in the future.

How to Contact Us

Please let us know if you are unhappy with how we have used your personal information. You can contact us the following ways:
Email: admin@ehealthpd.com
You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern https://ico.org.uk/

Changes to this Privacy Notice

This privacy notice was last updated on 22 December 2020. We keep this under regular review and may change it from time to time by updating this page to reflect changes in law and/or our privacy practices. Please check this notice for any changes on a regular basis.